Introduction

Function Room Reviews (“we”, “us”, “our”) operates the website functionroomreviews.com.au. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or submit an enquiry through our forms.

We are committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

Personal Information You Provide

When you submit an enquiry through our website, we may collect the following personal information:

• Full name
• Email address
• Phone number
• Event details (date, type, guest count, budget, location preference)

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited, time spent on pages, and referring URLs
• Device type (desktop, mobile, tablet)

How We Use Your Information

We use the personal information we collect for the following purposes:

• To connect you with venues: When you submit an enquiry, we forward your event details and contact information to relevant function room venues that match your requirements so they can provide you with quotes and availability.
• To improve our website: We use analytics data to understand how visitors use our site, which helps us improve content, navigation, and the overall user experience.
• To communicate with you: We may send you follow-up emails related to your enquiry or to request feedback on our service.
• To maintain our website: We use technical data to ensure the security, performance, and functionality of our website.

Disclosure of Your Information

We may share your personal information with the following third parties:

• Venue operators: When you submit an enquiry, your contact details and event requirements are shared with function room venues that match your criteria. These venues will contact you directly with quotes and availability.
• Service providers: We use third-party services for website hosting (GoDaddy), content delivery (Cloudflare), analytics, and form processing. These providers may process your data in accordance with their own privacy policies.
• Legal requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential cookies: Required for the website to function properly, including session management and form submission.
• Analytics cookies: We use tools such as Google Analytics to understand website traffic and usage patterns. These cookies collect anonymous data about how visitors interact with our site.
• Third-party cookies: Some embedded content (such as Google Maps on venue listing pages) may set their own cookies.

You can manage cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, modification, disclosure, or destruction. Our website uses HTTPS encryption to secure data transmitted between your browser and our servers. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy. Enquiry data is retained for up to 24 months to allow for follow-up communications and service improvement. Analytics data is retained in accordance with our analytics provider’s data retention policies.

Your Rights

Under the Australian Privacy Act, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete personal information.
• Complaint: Lodge a complaint if you believe we have handled your personal information in a way that breaches the Australian Privacy Principles.

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website contains links to third-party websites, including venue websites, Google Maps, and social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us so we can promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or want to make a complaint, please contact us:

• Email: [email protected]
• Website: functionroomreviews.com.au/contact

Last Updated: 18 March 2026